PROTECT YOUR BUSINESS 24/7

A bad review can sink a business, so your team always has their eyes
open.  We monitor sites like Google, Facebook, Yelp, TripAdvisor over 40+ sites to ensure all incoming reviews are answered swiftly!

GENERATE

Generate more online reviews  with a wide selection of tools like text, email, review generator landing pages to drive positive reviews.

LISTEN

To what customers are saying online. Reviews not only offer a goldmine of information, they also provide an opportunity to better understand customers.

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RESPOND

You can easily communicate with key vocal customers who can become powerful brand advocates. Respond to reviews through our dashboard.

Generate

Our Review software offers a wide selection of digital tools to generate online reviews from everyday satisfied customers including:

  • Automated text and email generator to send out review requests
  • Review generator landing pages that drive positive reviews
  • Goal tracker and incentive tools to engage employees

LISTEN

Online reviews not only offer a goldmine of information about a business, they also provide an opportunity to better understand customers. Detailed activity, performance and response reports provide valuable insights into your business and product/service. Review alerts notify you of issues needing immediate attention. Set your reports to be delivered via email.

RESPOND

Our breakthrough technology simplifies, organizes, and streamlines the cumbersome process of responding to online reviews. You can easily communicate with key vocal customers who can become powerful brand advocates. Respond to all online reviews with one login via our dashboard.

 

Our premium service takes care of all the heavy lifting. A dedicated trained customer service agent will respond to all positive and negative reviews using your client’s unique voice. If you don’t have the time, we’ll respond for you!

REVIEWS ARE IMPORTANT TO YOUR BUSINESS:

 

Reviews play a key role in ranking highly on Google, and it’s worth your time to implement a system for acquiring them. 94% of consumers read online reviews for local businesses before making a purchase for a product a service or going to a restaurant.

 

Hello Digital One team,
Just wanted to send you a quick note expressing my sincere thanks for all that Digital One has done for us and our company’s online reputation management. Having your firm assist us in maintaining our customer reviews and feedback across multiple sites has brought us significant benefits, not the least of which is peace of mind that our customer’s thoughts, concerns, etc. are being addressed in a timely fashion. Your folks act as a skilled “backstop” to our own efforts, and we are most appreciative. Going forward, please feel free to share our contact information with anyone that might be considering your company’s services and we’d be happy to talk to them

Mike Bound

Bound Beverages

Digital One –
Loving the responses being posted by Digital One. It’s important to address the clients by name … and I feel the responses are personal–they are appropriate to what the client has mentioned in the review, and they perfectly express our commitment to the pets and the clients..

I appreciate the care and thought put into each response, and I feel that I can count on a good job without any worries.

Keep up the good work!!!

Jennifer

Holiday House Pet Resort & Training Center

Hi Digital One,

I hope you’re well. I’d like to thank you and your team and let you know how much we appreciate all you do for us with Digital One. We here at Kitchen Bar feel very comfortable with you being on our team and handling our reputation online. Having your team interact on our behalf with our online presence is amazing. We look forward to a long lasting relationship with both teams growing immensely. Feel free to use us as a reference for future customers. I would be happy to talk to anyone who is seeking a great company like yours to add to their business.

p.s. You’re a great asset to our company. Thank you again.

Leon M.

Kitchen Bar

PROTECT YOUR BUSINESS Today

A bad review can sink a business, keep your ears and eyes open 24/7!